General Terms And Conditions (GTC)

Effective date: May 22, 2018

The following General Terms And Conditions shall apply to all contracts concluded via the website between HotGloo GbR, Eduardstraße 46-48, 20257 Hamburg, Germany and the user. By making use of the services provided by HotGloo on the user agrees to the following General Terms and Conditions (hereinafter referred to as: GTC). Any conditions the user may wish to impose which are at variance with these GTCs shall not form part of the contract. The same shall apply if HotGloo does not expressly contradict same.

The product-specific service descriptions and price lists, which can be viewed and downloaded from, shall apply in addition to these GTC.

The user is required to check the GTC from time to time for any updates or changes. HotGloo reserves the right to update and change the GTC at any time without announcing such under separate cover. Any new functions which may be introduced are likewise subject to these GTC.Should the user continue to make use of the service after any updates the extended contract for the changed GTC shall come into being.

Formation Of Contract

The contract regarding the use of the services provided by HotGloo, offered on, shall be formed once HotGloo confirms its acceptance of the offer of contract declared by the user or once the service is provided. To this end, the user shall submit a binding offer of contract by placing an order via the online shop at in which the user shall state the desired service on the electronic order form provided for this purpose and shall transmit same to HotGloo. The contract shall only be formed once the offer has been confirmed by e-mail, at the latest however on utilization of or provision of the service.

Confirmation of the receipt of an offer of contract shall not constitute acceptance of same. HotGloo is not obligated to accept the user's order. Acceptance or rejection thereof shall take place at the latest after 14 days.

Contracts shall only be formed with users who are at least 18 years of age.

Subject Matter Of The Contract

On the website, HotGloo offers users web-/browser-based software and storage space for creating visual sitemaps. GlooMaps is available for free. No user account needed nor do we store or process any personal data. The user content (the created sitemaps by the user) are being stored for 14 days via the URL we provide - if the link hasn’t been revisited within 14 days it will be automatically deleted.

Use Of And Responsibility Of HotGloo

The user is only entitled to utilize the services provided by during the term of the contract. On expiry of the term of the contract, any data and/or files stored by the user on shall be deleted. If a link on the free account hasn’t been visited for 14 days it will be automatically deleted together with all its content.

HotGloo is entitled to change the structure and functioning of the website, in particular to upgrade in line with the latest technological developments on the market and optimize same.

The user is aware that the internet is based on a complex technical topology and technology. HotGloo has no control over the functioning of the internet, either in whole or in part. Fault-free functioning of the internet does not form part of this contract.

HotGloo warrants that the server on which the website is situated shall remain available for downloading content via the internet round the clock at least 97% of the time during the week. The entitlement to utilize the HotGloo website and its functions shall only exist in the context of the current technical possibilities. HotGloo cannot guarantee fault-free and uninterrupted use of the services offered by due to the possibility of technical problems; HotGloo also assumes no warranty in this respect.

The user acknowledges that the fault-free availability of and accessibility to may furthermore not be possible from all locations for compelling technical reasons and is subject to different environmental influences. In addition, there may from time to time be interferences, limitations or interruptions to the services on account of atmospheric conditions, geographical circumstances as well as interferences on account of radio waves, interruption of the electricity supply or due to technical changes or other measures (e.g. maintenance and repair work) which are required for the proper or improved provision of the services. The obligation of HotGloo to provide services is subject to the aforementioned limitations as these are beyond the control of HotGloo.

HotGloo shall assume no liability for temporary interruptions or limited availability if these are due to force majeur events, e.g. war, domestic unrest, strike action and lawful lockouts. The same shall apply to unforeseeable circumstances and circumstances beyond the control of HotGloo if these would temporarily make the provision of services by HotGloo unreasonably difficult or impossible such as, e.g., major operational disruptions, energy supply problems, labor disputes or measures taken by the authorities.

The user accepts, when making use of the services provided by HotGloo for the transmission of content as well as during the processing, that content including copytext used in the sitemaps will be transmitted unencrypted via the internet. More information about which and how HotGloo processes data can be found in the Privacy Policies.

Terms And Conditions Of The Account

The user must be 18 years of age or older in order to utilize the services provided by HotGloo. The user must provide his/her full first and last names, a valid e-mail address and other information to conclude the application process for a paid account not for the free account. We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted within 30 days after completion of the order or termination of the business relationship. Legal retention periods remain unaffected. No pseudonyms or artists' names may be used. The user must select a password on registration and is obligated to keep this password secret and to protect it from access by unauthorized third parties. The user is responsible for the maintenance of his/her private area and the security of his/her account. HotGloo assumes no responsibility for any damages or losses incurred by failing to protect login data sufficiently.

Payment Terms, Due Date, Invoicing, Offsetting

Payment can only be made by credit card via Stripe (Stripe Inc., 3180 18th St, San Francisco, CA 94110) or through Paypal (PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg). The user is entitled to utilize the services provided by HotGloo as soon as the invoice amount has been credited and the user's account has been activated.

The free account is only valid for new customers and not for returning customers.

All fees include taxes and levies unless stated otherwise.

HotGloo does not store any credit card data on its servers. Credit card transactions are only executed via Stripe. More information about which and how HotGloo processes data can be found in the Privacy Policies.

HotGloo shall send the invoice in electronic form via email to the email address provided by the user.

The user is only entitled to any offsetting if his/her claims have been determined in law, are uncontested or recognized by HotGloo.

Payment Default By The User

Should the user default on the payment of the fee, HotGloo shall be entitled to block access to the account for the period in default.

Service And Price Changes

HotGloo reserves the right to change, suspend or discontinue entirely its range of services. There is no right to perpetuation. The user shall be informed thereof in due time at least one month in advance.

Responsibility Of The User For Content

The content of or its services may not be copied and/or reproduced and/or transmitted in a changed form by the user.

HotGloo claims no intellectual property rights for the content uploaded by the user.

The user is solely responsible for the content uploaded by him/her. For this reason, the user warrants that the content is either material that is free of all rights or that the user has the required rights (copyright, trademark, rights to a name and rights to distinguishing marks).

The user also guarantees that the content provided by him/her to the service does not violate statutory regulations, third party rights or public morality. In particular, content must not be threatening, abusive, racist, defamatory, disturbing, offensive, pornographic, nor may it glorify violence or be harmful to young people in any manner whatsoever. The service may not be used to transmit viruses, worms or damaging content.

Termination options

The user can give HotGloo notice at any time at the end of a month, however remains obligated to pay HotGloo any outstanding payments, in particular the full fee of the last accounting period during which notice was given.

The account and all its content shall be deleted on termination of the contract. Prior to the deletion of the account, the user shall have the option of archiving his/her account and its content.

Should the user violate any statutory or contractual obligations or restrictions by uploading the work or the associated disclosures, HotGloo shall - in the event of particularly serious violations which appear to make a continuation of the contract unreasonable - be entitled to immediately terminate the art portal services. In all other cases, HotGloo shall be entitled to issue a warning regarding the objectionable conduct and, if repeated, to extraordinary termination. For the rest, the right to ordinary termination is excluded. The right to extraordinary termination for just cause remains unaffected thereby.

Limitation Of Liability Of GlooMaps

HotGloo has unlimited liability for any damages arising from injury to life, body or health incurred by negligent violation of obligations by HotGloo or intentional or negligent violation of an obligation by a statutory representative or vicarious agent of HotGloo. For any other liability claims, HotGloo shall only assume unlimited liability if a warranted characteristic is lacking, as well as for willful intent and gross negligence. HotGloo shall only assume liability in the event of slight negligence if an obligation is violated, compliance with which is of particular significance to the contractual purpose (cardinal obligation).

Liability for loss of data is limited to the typical restoration costs which would have been incurred by making regular backup copies commensurate with the risk unless one of the aforementioned liability requirements is present.

Final Provisions

Place of jurisdiction for all disputes in connection with contracts concluded on the basis of these GTCs, which shall also be the place of performance if the user is a commercial trader or legal entity in public law or is a special asset in public law, shall be agreed as being the registered offices of HotGloo.